Everything you need to know about buying authentic watches in Sri Lanka at Tictic.lk.
Yes — 100% guaranteed. Every watch sold at Tictic.lk is factory-sealed and sourced exclusively through authorised global distributors. We never sell grey-market, refurbished, or replica timepieces. Each purchase includes official brand documentation and manufacturer warranty.
Your watch arrives in its original sealed factory packaging with a genuine serial number, warranty card, and all original accessories. You can verify authenticity by checking the serial number on the brand's official website or by contacting us directly.
Absolutely not. Tictic.lk sells only 100% authentic, factory-genuine timepieces. We have zero tolerance for counterfeits or replicas.
Browse our collection, add your chosen watch to the cart, and proceed to checkout. We accept bank transfer, cash on delivery, and card payments. You can also order directly via WhatsApp at +94 77 699 5848.
We accept bank transfer, cash on delivery (COD), and major credit/debit cards. All online payments are processed securely.
Yes. Cash on delivery is available islandwide for all orders. Simply select COD at checkout.
Yes. We offer free insured delivery to every city and district in Sri Lanka — Colombo, Kandy, Galle, Negombo, Kurunegala, Jaffna, Matara, Anuradhapura and all areas. Most orders are delivered within 24 hours.
Standard delivery takes 1–3 business days islandwide. Colombo and suburbs typically receive same-day or next-day delivery. We ship via fully insured courier.
Yes — delivery is completely free on all orders, anywhere in Sri Lanka. Your watch is fully insured during transit.
All watches come with the official manufacturer's warranty — typically 1–2 years depending on the brand. The warranty covers manufacturing defects and is backed by the brand directly.
We offer a 30-day return window. If your watch arrives damaged, is not as described, or you change your mind, contact us within 30 days and we will arrange a free return or exchange.
Contact us immediately via WhatsApp (+94 77 699 5848) or email ([email protected]) with photos. We will resolve the issue with a replacement or full refund — no questions asked.
We stock Casio, G-Shock, Edifice, Baby-G, Seiko, Omega, TAG Heuer, Tissot, Longines, Rado, Citizen, Fossil and more. Our collection is constantly growing — contact us if you're looking for a specific model.
Yes. Contact us via WhatsApp or email with the model you're looking for and we'll source it through our authorised supplier network.
Yes — we have an extensive G-Shock collection including GA, GW, GBD, GBA and MTG series. All models are 100% genuine with official Casio warranty. Free delivery across Sri Lanka.